Services

Full-Service Vacation Rental Management

Locally owned. Professionally managed. Personally invested.

At Graham Management, we provide comprehensive vacation rental management designed to protect your investment, maximize rental income, and deliver an exceptional experience for both owners and guests.

Getting Started – Onboarding & Initiation

 Property walkthrough and evaluation

 Professional photography and drone footage

 Market rate analysis with pricing set one year forward

 Owner date block-offs for personal use or maintenance

 Rental agreement execution and owner information setup

Listing Creation & Setup

 Professional photography and image editing

 Compelling property descriptions and highlights

 Accurate property detail input across booking platforms

Programming & Channel Management

 Booking channel connections (Airbnb, VRBO, and more)

 Owner preferences and property rules programmed

 Calendar, pricing, and availability management

Marketing & Exposure

 Local pricing strategies tailored to Harbor Springs

 Website listings with direct booking capabilities

 Full-page property guide listings

 Airbnb & VRBO distribution

 Social media marketing (Instagram & Facebook)

 In-office and window property displays

Guest Experience & Satisfaction

 Guest welcome packages

Stocked essentials including toiletries, coffee, and paper products

 Cleaning supplies for guest turnover stays

Professional Cleaning Services

 Turnover cleaning after each guest stay

 Seasonal and deep cleaning

 Year-round full-time cleaning staff

 Carpet and specialty cleaning services

 Routine cleaning inspections

Maintenance & Property Care

 Seasonal property inspections

 Coordination of in-house and contracted maintenance

Lawn care, grounds oversight, and snow removal

Accounting & Owner Support

 Rental and security deposit management

 Owner portal access

 Monthly owner statements

 ACH or check payment options

 Tax coordination and compliance

Customer Service & Local Support

 Reservation assistance

 Local recommendations and information

 Friendly local staff

24/7 emergency support line

Management Fees

Our standard management commission is 38%, which includes full-service management. Rates are negotiable depending on property type, location, and service needs.

Let’s Talk

Whether you are new to vacation rentals or looking for a more hands-on management partner,

Graham Management is here to help. Contact us today to learn more.